A prominent group of researchers, alarmed by the damaging social consequences of artificial intelligence, called for a ban on automated analysis of facial expressions when hiring and other important decisions on Thursday. The AI Now Institute of New York University said that action against such software-driven “affect recognition” had the highest priority, because science does not justify the use of the technology and there is still time to stop the widespread adoption .
The group of professors and other researchers cited the problematic example as the company HireVue, which sells remote video interview systems for employers such as Hilton and Unilever. It offers AI the ability to analyze facial movements, tone and speech patterns and does not release any scores to applicants.
The Non-profit Electronic Privacy Information Center has filed a complaint about HireVue with the US Federal Trade Commission and AI has already criticized the company.
HireVue said it had not seen the AI Now report and had not answered questions about the criticism or complaint.
“Many applicants have benefited from HireVue technology to help remove the very important human bias in the existing recruitment process,” said spokeswoman Kim Paone.
AI now, in its fourth annual report on the effects of artificial intelligence tools, said job search is one of many ways in which such software is used without accountability, and typically favored privileged groups.
The report cited a recent academic analysis of studies on how people interpret mood states of facial expressions. That article showed that the previous scholarship showed that such perceptions are unreliable for several reasons.
“How people communicate anger, disgust, fear, happiness, sadness and surprise varies considerably between cultures, situations and even between people within a single situation,” wrote a team from Northeastern University and Massachusetts General Hospital.
Companies, including Microsoft, market their ability to classify emotions using software, the study said. Microsoft did not respond to a request for comment Wednesday evening.
AI Now also criticizes Amazon.com, which provides analysis of expressions of emotion through its Rekognition software. Amazon told Reuters that Amazon.com technology only determines the physical appearance of a person's face and does not claim to show what a person actually feels.
In a conference call prior to the publication of the report, the founders of AI Now, Kate Crawford and Meredith Whittaker, said the harmful use of AI is multiplying despite the broad consensus on ethical principles because there are no consequences for violating these. principles.
Source: https://gadgets.ndtv.com/science/news/researchers-slam-artificial-intelligence-software-that-predicts-emotions-2148093Tags: #ArtificialIntelligence, #latestNewsAI, #Robotics, AI, Artificial Intelligence, aws, Kunstmatige intelligentie